Welcome to Australiadirect.com.au’s Help and Support Center! We are here to assist you and provide the information you need to make your shopping experience seamless. If you have any questions or concerns, please refer to the following sections or contact our support team directly.
Frequently Asked Questions (FAQs)
1. Orders and Shipping
- How can I track my order?
- What are the shipping options and delivery times?
- Can I modify or cancel my order after it has been placed?
2. Account Management
- How do I create an account?
- How can I reset my password?
- What information is stored in my account?
3. Products and Catalog
- Can I return or exchange a product?
- Are product reviews available?
- How can I find specific products on your website?
Contact Information
Customer Support
If you couldn’t find the answers you were looking for in our FAQs, our dedicated customer support team is ready to assist you.
Technical Support
For technical issues or website-related concerns:
- Email: techsupport@australiadirect.com.au
Live Chat
Need immediate assistance? Click the “Chat Now” button at the bottom right corner of your screen to chat with one of our support representatives during business hours.
Business Hours
Our support team is available to assist you during the following hours: